Terms of service

CowGold – Terms & Conditions (Terms of Service)
Effective Date: April 24, 2026

Welcome to CowGold. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from CowGold, you agree to be bound by the terms outlined below.

1. General Information

This website is operated by CowGold. Throughout the site, the terms “we”, “us” and “our” refer to CowGold. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

We reserve the right to update, change, or replace any part of these Terms at any time.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age

  • You have the legal capacity to enter into binding contracts

  • All information provided by you is accurate and complete

3. Products & Services

CowGold primarily sells consumable products (such as ghee).
We make every effort to display product details accurately; however:

  • Product images are for representation purposes only

  • Minor variations in packaging or appearance may occur

We reserve the right to:

  • Limit quantities of any product

  • Discontinue products at any time without notice

4. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise

  • Prices are subject to change without prior notice

  • Payments must be made through authorized payment methods available on our website

We use secure third-party payment gateways to process transactions.

5. Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order at our discretion

  • Orders may be cancelled due to:

    • Product unavailability

    • Payment issues

    • Suspected fraudulent activity

If your order is cancelled after payment, a full refund will be issued.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and logistics

  • We are not responsible for delays caused by external factors (courier issues, natural events, etc.)

Customers must provide accurate shipping details. Incorrect details may result in failed delivery.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Key highlights:

  • Only unused and unopened products are eligible for return

  • Opened or unpacked items are non-returnable due to hygiene and safety reasons

8. User Responsibilities

You agree not to:

  • Use our website for unlawful purposes

  • Violate any applicable laws or regulations

  • Interfere with website security or functionality

9. Intellectual Property

All content on this website, including:

  • Logos

  • Text

  • Images

  • Designs

are the property of CowGold and are protected by intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

CowGold shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses arising from misuse of products

  • Delays or interruptions in service

Use of our products is at your own risk.

11. Indemnification

You agree to indemnify and hold CowGold harmless from any claims, damages, or expenses arising from your breach of these Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

13. Termination

We reserve the right to terminate or suspend access to our services without prior notice if you violate these Terms.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: support.cowgold@gmail.com
📞 Phone: +91 6900370303

CowGold – Built on Trust, Quality, and Transparency