Shipping policy
CowGold – Shipping Policy
Effective Date: April 24, 2026
At CowGold, we are committed to delivering your orders safely and on time. This Shipping Policy outlines how we process, ship, and deliver your products.
1. Order Processing Time
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All orders are processed within 1–3 business days after confirmation
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Orders are not processed on Sundays or public holidays
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In case of high demand or unforeseen delays, processing time may be extended
2. Shipping Charges
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Shipping charges are calculated at checkout based on your location
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We may offer free shipping on selected orders or promotions
3. Delivery Time
Estimated delivery timelines:
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Within India: 3–7 business days
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Remote areas: 5–10 business days
Delivery times may vary depending on your location and courier service availability.
4. Order Tracking
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Once your order is shipped, you will receive a tracking ID via SMS or email
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You can track your order using the provided tracking link
5. Shipping Partners
We work with trusted courier and logistics partners to ensure reliable delivery.
6. Delays in Delivery
While we aim to deliver within the estimated time, delays may occur due to:
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Weather conditions
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Logistics or courier issues
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Incorrect shipping details provided by the customer
CowGold is not liable for delays caused by external factors beyond our control.
7. Incorrect Address or Failed Delivery
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Customers must provide accurate shipping details
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If an order is returned due to incorrect address or failed delivery attempts:
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Re-shipping charges may apply
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Refund (if applicable) will be processed after deducting shipping costs
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8. Damaged or Missing Items
If your order arrives:
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Damaged, or
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With missing items
Please contact us within 24 hours of delivery with photos or proof. We will investigate and resolve the issue promptly.
9. Serviceable Locations
We currently ship across most locations in India. However, certain remote areas may have limited service availability.
10. Contact Information
For any shipping-related queries, please contact us:
📧 Email: support.cowgold@gmail.com
📞 Phone: +91 6900370303
CowGold – Delivering Purity to Your Doorstep